Guidelines for Shop Activation
1、Mail View
After completing its registration information online, seller will receive an email from Jumia with the subject as "Congratulations! Jumia's international Dropshipping (DS) service on NG/KE/MA/GH/UG/CI/EG sites for your shops are enabled " about 7 workdays if the seller's shop registration application is approved.
In this email, clear guidance about five key steps for the seller to activate its shop is given. The steps are: 1. Change the password and log in to the Seller Center V1.0; 2. Confirm the E-Contract of the platform; 3. Bind a Payoneer account to receive payment; 4. Learn how to upload the selling items and upload SKU. 5. Join the official seller group to receive official messages.
Upon completing the above steps, the shop activation operation is complete. Detailed operation precautions for each step are described below:
2.Change the password
After the registration application is approved, **the seller will receive password change emails from NG/KE/MA/GH/UG/CI/EG sites, in addition to the notification email of successful registration. **The format of the password change email sent by each site is different.
Open the password change email of each site, and click the link in the email to enter the password change page to change the password. Then, you can enter the seller background of each site.
If the password change email has been received for more than 24 hours, or the seller has not received such email, the seller can follow the "Change Password" instructions in the congratulation email.
3.Confirm the E-Contract
Log in to the Seller Center, click "Your Profile" on the "Settings" drop-down menu to open the page, slide to the bottom, and click "Accept agreements" to confirm the E-Contract. When "Signed agreement" is displayed, the confirmation is completed.
Note: The system of some sites will automatically help the seller confirm the E-Contract, and the seller does not need to confirm the agreement.
4. Bind a payment receiving account
Log in to the Seller Center, click "Your Profile" on the "Settings" drop-down menu to open the page, click "Payment Method" and select "Register" to enter the jump page.
In the jump page, click the link to enter the binding page of the Payoneer account, select "Click here", and enter the user name and password of the Payoneer account in the pop-up window to log in, and then the binding of Payoneer account is completed.
5.Upload SKUs
Upon completing these steps, you can upload items to your shop. Currently, Jumia supports uploading items via two seller backgrounds: Seller Center and Vendor Center.
The Seller Center is of version 1.0. The characteristics of this version are: each site is independently managed and operated, and the sellers' items can be uploaded separately or in batches.
The Vendor Center is of version 2.0. The characteristics of this version are that: All sites are uniformly managed and operated, that is, an item can be uploaded to multiple sites simultaneously. Vendor Center supports uploading items with ERP, and the items can "only be uploaded in batches".
It shall be noted that: If the seller wants to manage each site through the Vendor Center, the seller needs to complete the novice task and activate the shop after receiving the notification email of successful registration. After 1 - 2 workdays, the system will automatically activate the Vendor Center for you. You only need to use the same registered email address to log in. Because the passwords of VC and SC are not shared, you need to click "Forgot Password" to reset your password before logging in to the VC system for the first time.
For the tutorial on how to use Seller Center and Vendor Center, the seller can follow the instructions of the "Upload SKU" section in the notification email of successful registration.
6. Join the seller group
New sellers must scan the 'Jumia Official Seller Group QR Code' in the notification email to join the seller group. The seller group serves as an official channel for the sellers to participate in the platform's events and receive the notification of the training courses. Moreover, sellers can raise questions in the group. Our staff will answer them.
Tips:
Upon receiving the notification email of successful registration, sellers are required to activate the shop within 12 workdays . If you fail to do so, your shop will be temporarily closed. Your shop account will be automatically closed if you do not bind a Payoneer account within 15 workdays or fail to upload 20 SKUs to the shop within three weeks. If your account is closed for the above reasons, you can apply for a new account through RAC after completing the above steps.
1、Mail View
After completing its registration information online, seller will receive an email from Jumia with the subject as "Congratulations! Jumia's international Dropshipping (DS) service on NG/KE/MA/GH/UG/CI/EG sites for your shops are enabled " about 7 workdays if the seller's shop registration application is approved.
In this email, clear guidance about five key steps for the seller to activate its shop is given. The steps are: 1. Change the password and log in to the Seller Center V1.0; 2. Confirm the E-Contract of the platform; 3. Bind a Payoneer account to receive payment; 4. Learn how to upload the selling items and upload SKU. 5. Join the official seller group to receive official messages.
Upon completing the above steps, the shop activation operation is complete. Detailed operation precautions for each step are described below:
2.Change the password
After the registration application is approved, **the seller will receive password change emails from NG/KE/MA/GH/UG/CI/EG sites, in addition to the notification email of successful registration. **The format of the password change email sent by each site is different.
Open the password change email of each site, and click the link in the email to enter the password change page to change the password. Then, you can enter the seller background of each site.
If the password change email has been received for more than 24 hours, or the seller has not received such email, the seller can follow the "Change Password" instructions in the congratulation email.
3.Confirm the E-Contract
Log in to the Seller Center, click "Your Profile" on the "Settings" drop-down menu to open the page, slide to the bottom, and click "Accept agreements" to confirm the E-Contract. When "Signed agreement" is displayed, the confirmation is completed.
Note: The system of some sites will automatically help the seller confirm the E-Contract, and the seller does not need to confirm the agreement.
4. Bind a payment receiving account
Log in to the Seller Center, click "Your Profile" on the "Settings" drop-down menu to open the page, click "Payment Method" and select "Register" to enter the jump page.
In the jump page, click the link to enter the binding page of the Payoneer account, select "Click here", and enter the user name and password of the Payoneer account in the pop-up window to log in, and then the binding of Payoneer account is completed.
5.Upload SKUs
Upon completing these steps, you can upload items to your shop. Currently, Jumia supports uploading items via two seller backgrounds: Seller Center and Vendor Center.
The Seller Center is of version 1.0. The characteristics of this version are: each site is independently managed and operated, and the sellers' items can be uploaded separately or in batches.
The Vendor Center is of version 2.0. The characteristics of this version are that: All sites are uniformly managed and operated, that is, an item can be uploaded to multiple sites simultaneously. Vendor Center supports uploading items with ERP, and the items can "only be uploaded in batches".
It shall be noted that: If the seller wants to manage each site through the Vendor Center, the seller needs to complete the novice task and activate the shop after receiving the notification email of successful registration. After 1 - 2 workdays, the system will automatically activate the Vendor Center for you. You only need to use the same registered email address to log in. Because the passwords of VC and SC are not shared, you need to click "Forgot Password" to reset your password before logging in to the VC system for the first time.
For the tutorial on how to use Seller Center and Vendor Center, the seller can follow the instructions of the "Upload SKU" section in the notification email of successful registration.
6. Join the seller group
New sellers must scan the 'Jumia Official Seller Group QR Code' in the notification email to join the seller group. The seller group serves as an official channel for the sellers to participate in the platform's events and receive the notification of the training courses. Moreover, sellers can raise questions in the group. Our staff will answer them.
Tips:
Upon receiving the notification email of successful registration, sellers are required to activate the shop within 12 workdays . If you fail to do so, your shop will be temporarily closed. Your shop account will be automatically closed if you do not bind a Payoneer account within 15 workdays or fail to upload 20 SKUs to the shop within three weeks. If your account is closed for the above reasons, you can apply for a new account through RAC after completing the above steps.