I. Details of addresses of Seko DS sorting centers

Address of SEKO warehouse in China

| Warehouse | Contact information | Working hours | Shipment providers | Consignee address | | ------------------ | ------------------------------------ | ------------------------ | ------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------- | ------------------------------------------------------------------------------------------------------------------------------------------------------------------- | | Dongguan warehouse | Mr. Guo
19927710124 | Monday to Saturday 24:00 | NG-JG-Seko-Shenzhen-Seko-Station；
KE-JG-Seko-Shenzhen-Seko-Station；
EG-JG-EDFA3LY-China；
GH-JG-Seko-Shenzhen-SEKO-Station；
UG-JG-SEKO-Shenzhen-LH-Station； | Room 101, Building 2, No. 3, Yinling Road, Jiaoyitang, Tangxia Town, Dongguan Cit | | Xiamen warehouse | Mr. Ouyang（JUMIA）
19109814311 | Monday to Saturday 19:00 | NG-JG-Seko-Xiamen-Seko-Station；
KE-JG-Seko-Xiamen-Seko-Station；
EG-JG-EDFA3LY-China；
GH-JG-Seko-Xiamen-SEKO-Station；
UG-JG-SEKO-Xiamen-LH-Station； |
Yuhong City Service, the backdoor of No. 57, Gangxing 2nd Road, Huli District, Xiamen City (JUMIA)
PS: The new address will be started from May 2, 2024. | | Yiwu warehouse | Xiang Song
17858011578 | Monday to Saturday 19:00 | NG-JG-Seko-Ningbo-Seko-Station；
KE-JG-Seko-Ningbo-Seko-Station；
EG-JG-EDFA3LY-China；
GH-JG-Seko-Ningbo-SEKO-Station；
UG-JG-SEKO-Ningbo-LH-Station； | 1st Floor, Building B2, No. 622, Danxi Road North, Beiyuan Street, Yiwu City, Jinhua City, Zhejiang Province |

Special tips:

• The warehouses are not in operation from 12:00 to 13:00 every day. Please call if you need help.
• Jumia's Seko DS service is currently available in 3 distribution hubs in China, which are located in Dongguan, Xiamen, Yiwu. The settings of each designated warehouse in Setting>>>>Your Profile>>>Shipping in the Seller Center are different. Because of the display of the background system, you need to operate according to the following instructions when selecting a sorting center in the background:
  • If the goods are delivered to Dongguan warehouse, please select "Country-JG-Seko-Shenzhen-Seko-Station”;
  • If the goods are delivered to Yiwu warehouse, please select "Country-JG-Seko-Ningbo-Seko-Station";
  • The EG-JG-EDFA3LY-China option at the site in Egypt allows you to send parcels to the designated warehouses in Dongguan, Xiamen, Yiwu. If the goods are delivered to other warehouses, you can choose the warehouse normally.

Contact information of SEKO customer service (consultation of value-added businesses such as B/L to D/O service)

Tel.: 0755-25628826 ( Monday to Friday, 9:00 am - 6:00 pm)

QQ：251593689 、564828126

Email: scn.ecomm@sekologistics.com

Package tracking link:

http://43.136.35.74/sekoTrack

In the event of an abnormality that has not been resolved after contacting the SEKO, the seller may submit the SEKO's proposal and the seller's claim to the platform via Raise A Claim.

Turkey consolidation hubs

| Country | 3PL | WHS address | Contact | Working Hours | Shipment providers | | ------- | --- | --------------------------------------------------------------------------------------------------------------------------------------- | ------------------------------------------------------------------------------- | ------------------------------------------------------- | ------------------------------------------------------------------- | | Turkey | PTS | Aydınlı-KOSB Mahallesi, Tuzla Kimya Sanayicileri Organize Sanayi Bölgesi, Melek Aras Bulvarı, No:23/Z1 34953 Tuzla/İstanbul,Turkey | Email:Okan.arcan@pts.net; TEL: +90 850 480 0787 | Monday to Friday 9:00 to 18:00; Saturday 10:00 to 15:00 | NG-JG-PTS-Turkey KE-JG-PTS-Turkey GH-JG-PTS-Turkey EG-JG-PTS-Turkey |

II. Address of Postal (postal parcel) warehouse

| Warehouse address(Consignee address) | Contact information | Working hours | Shipment providers | | ------------------------------------------------------------------------------------------------------------------------------------- | --------------------------------------------------------------------------------- | ---------------------------------- | ----------------------------------------------------------------------------------------------------------------------------------------------------- | | Room 505, Building 11, Phase II, Yungu, Pingshan 1st Road, Xili, Shenzhen. Clevy International Freight Forwarding (Shenzhen) Co., LTD | Clevy International Freight Forwarding (Shenzhen) Co., LTD, Mr. Han 0755-26902130 | Monday to Friday 9:00 am - 6:00 pm | NG seller: NG-JG-Clevy-shenzhen-Clevy-Station
GH seller: GH JG Clevey shenzhen Clevey Station
KE seller: KE JG Clevey shenzhen Clevey Station |

Tracking link of postal parcel: https://clevylinks.com/

Clevy's official email address: jumiapost@clevylinks.com

In case of any abnormality, please contact Clevy by email. If it is not resolved, the seller may submit Clevy's proposal and the seller's claim to the platform via Raise A Claim.