Prohibited Goods

In order to regulate the market management order of the platform and create a safe and secure online shopping environment for consumers, Jumia platform implements the rules of prohibited goods in accordance with relevant national laws and regulations and air transport norms.

1. Description of prohibited goods

The prohibited goods include the goods restricted from import or sale and the prohibited goods from airline The goods restricted from import or sale refer to the goods that are not allowed to be sold at each site. Due to religious and policy disparities in different African countries, the goods restricted from import or sale vary from country to country (see the list of the prohibited goods from airline and the goods restricted from import or sale below). The prohibited goods from airline refer to the goods that are prohibited from being shipped via Dropshipping (DS) or Postal.

For the FBJ sellers, if the items do not belong to the goods restricted from import or sale in the corresponding country, the third-party logistics provider cooperating with the seller shall be consulted to verify whether the items are shippable.

2. Operation fees for prohibited goods

If the package is confirmed as prohibited goods by the warehouse, customs, airport, etc., the warehouse operation fee of USD 2 - 5/package shall be collected. Other additional charges, such as trucking fees for returning from the airport, etc. depend on the seriousness of the violation.

3. Additional customs fines

In the event that any seller causes any loss to Jumia (including but not limited to customs fines, and administrative forfeiture) for selling the prohibited goods, the seller shall indemnify Jumia for all such losses and Jumia shall have the right to deduct such amount directly from the balance of the seller's account.

If the seller seriously or repeatedly violates the rules of prohibited goods, Jumia has the right to delist the seller's shop according to the rules of the platform or the local laws of each site.

I. Prohibited goods from airline

It is prohibited to ship the items listed in the following table via DS or Postal.

Note:

1.Due to the different rules of different countries, the prohibited goods from airline are not limited to the following table. You can check the lists of prohibited goods from airline of each site below for details.

2.For solar low-power battery items, please provide valid documents MSDS and UN38.3 and send an email (mark the seller’s name + country and package tracking number) to the email scn.ecomm@sekologistics.com. The packages will be released after the airline’s verification.

S/NCategory of dangerous goodsName of common goodsRemarks
1ExplosivesFirecracker, smoke tube, fuse, explosive nail, explosive (including black powder), detonator, fireworks, throwing firecracker, pull firecracker, paper for starting gun, etcOther prohibited goods from airline, such as: powder articles (no matter what color it is), liquid (no matter what packaging is used), emulsion (no matter what packaging is used), independent magnet, goods with a danger mark on the outer packaging, audio and video products without the certification of the National Audio and Video Publishing House (including CD, VCD), knives (knives of any form and material, utility knives including Swiss Army Knife), electronic cigarette, durian, any goods (including toys) involving the concept of "weapon" and "gun", lighters (including gas-filled lighter, rechargeable lighter), books, national flags, military articles (including camouflage products, walkie-talkies), etc.
2GasAerosol, gas cylinder, gas lighter, inflammable smoke gas digestor, compressed oxygine principle, liquid ammonia, cryogenic gas, cryogenic liquefied gas (RCL), etc.;Other prohibited goods from airline, such as: powder articles (no matter what color it is), liquid (no matter what packaging is used), emulsion (no matter what packaging is used), independent magnet, goods with a danger mark on the outer packaging, audio and video products without the certification of the National Audio and Video Publishing House (including CD, VCD), knives (knives of any form and material, utility knives including Swiss Army Knife), electronic cigarette, durian, any goods (including toys) involving the concept of "weapon" and "gun", lighters (including gas-filled lighter, rechargeable lighter), books, national flags, military articles (including camouflage products, walkie-talkies), etc.
3Flammable liquidGasoline, paint, printing ink, perfume, lamp oil, alcohol, adhesive, hydrogen peroxide, etc.Other prohibited goods from airline, such as: powder articles (no matter what color it is), liquid (no matter what packaging is used), emulsion (no matter what packaging is used), independent magnet, goods with a danger mark on the outer packaging, audio and video products without the certification of the National Audio and Video Publishing House (including CD, VCD), knives (knives of any form and material, utility knives including Swiss Army Knife), electronic cigarette, durian, any goods (including toys) involving the concept of "weapon" and "gun", lighters (including gas-filled lighter, rechargeable lighter), books, national flags, military articles (including camouflage products, walkie-talkies), etc.
4Flammable solidPure battery, phosphorus, asbestos, safety match, nitrate-fiber ivory, phosphorus, sulfur, activated carbon, sodium sulfide, metal catalyst, calcium, carbide, magnesium, barium, alkaline earth metal alloys, etcOther prohibited goods from airline, such as: powder articles (no matter what color it is), liquid (no matter what packaging is used), emulsion (no matter what packaging is used), independent magnet, goods with a danger mark on the outer packaging, audio and video products without the certification of the National Audio and Video Publishing House (including CD, VCD), knives (knives of any form and material, utility knives including Swiss Army Knife), electronic cigarette, durian, any goods (including toys) involving the concept of "weapon" and "gun", lighters (including gas-filled lighter, rechargeable lighter), books, national flags, military articles (including camouflage products, walkie-talkies), etc.
5Oxides and organic peroxidesIodine, table tennis, chemical oxygen generator, peroxide hydrogen-water, salinic acid salt, ammonia sulfate fertilizer, methanol, ketone, fermented grains oxide (resin or sealing catalyst), etc.Other prohibited goods from airline, such as: powder articles (no matter what color it is), liquid (no matter what packaging is used), emulsion (no matter what packaging is used), independent magnet, goods with a danger mark on the outer packaging, audio and video products without the certification of the National Audio and Video Publishing House (including CD, VCD), knives (knives of any form and material, utility knives including Swiss Army Knife), electronic cigarette, durian, any goods (including toys) involving the concept of "weapon" and "gun", lighters (including gas-filled lighter, rechargeable lighter), books, national flags, military articles (including camouflage products, walkie-talkies), etc.
6Toxic and infectious substancesBlood sample, drug, pesticide and bactericide, disinfectant, dye, mercury compounds, pharmaceuticals, bacteria, cyanide, arsenic, DDVP, virus, medical wastes, etc.;Other prohibited goods from airline, such as: powder articles (no matter what color it is), liquid (no matter what packaging is used), emulsion (no matter what packaging is used), independent magnet, goods with a danger mark on the outer packaging, audio and video products without the certification of the National Audio and Video Publishing House (including CD, VCD), knives (knives of any form and material, utility knives including Swiss Army Knife), electronic cigarette, durian, any goods (including toys) involving the concept of "weapon" and "gun", lighters (including gas-filled lighter, rechargeable lighter), books, national flags, military articles (including camouflage products, walkie-talkies), etc.
7Radioactive materialEmpty container, materials with very little radiation energy inside the machine, the maximum linear rate of the surface of the conveying material is below 5μSv/h, etc.Other prohibited goods from airline, such as: powder articles (no matter what color it is), liquid (no matter what packaging is used), emulsion (no matter what packaging is used), independent magnet, goods with a danger mark on the outer packaging, audio and video products without the certification of the National Audio and Video Publishing House (including CD, VCD), knives (knives of any form and material, utility knives including Swiss Army Knife), electronic cigarette, durian, any goods (including toys) involving the concept of "weapon" and "gun", lighters (including gas-filled lighter, rechargeable lighter), books, national flags, military articles (including camouflage products, walkie-talkies), etc.
8CorrosivesAcid, hydrogen peroxide, etc.;Other prohibited goods from airline, such as: powder articles (no matter what color it is), liquid (no matter what packaging is used), emulsion (no matter what packaging is used), independent magnet, goods with a danger mark on the outer packaging, audio and video products without the certification of the National Audio and Video Publishing House (including CD, VCD), knives (knives of any form and material, utility knives including Swiss Army Knife), electronic cigarette, durian, any goods (including toys) involving the concept of "weapon" and "gun", lighters (including gas-filled lighter, rechargeable lighter), books, national flags, military articles (including camouflage products, walkie-talkies), etc.
9Other dangerous goodsDry ice, safety air bag, strong magnetic substance (electronic speaker, audio equipment), some cosmetics, emulsion goods, gold and silver bars, currency, munitions or arms and ammunition, animals, bodies (including bone ash), film, narcotics (illegal), metallic sodium, magnesium, aluminum powder, articles prohibited by law or relevant authorities, transferable and circulating securities, etc.;Other prohibited goods from airline, such as: powder articles (no matter what color it is), liquid (no matter what packaging is used), emulsion (no matter what packaging is used), independent magnet, goods with a danger mark on the outer packaging, audio and video products without the certification of the National Audio and Video Publishing House (including CD, VCD), knives (knives of any form and material, utility knives including Swiss Army Knife), electronic cigarette, durian, any goods (including toys) involving the concept of "weapon" and "gun", lighters (including gas-filled lighter, rechargeable lighter), books, national flags, military articles (including camouflage products, walkie-talkies), etc.

The following are the lists of prohibited goods from airline at different locations. Please click the link to view as per your needs.

Nigeria: https://docs.google.com/spreadsheets/d/1wnLH6wvabxgaPCHssRg\_7HqebXCkltkYwhcZuaqI5yI/edit#gid=156798951

Kenya: https://docs.google.com/spreadsheets/d/1wnLH6wvabxgaPCHssRg\_7HqebXCkltkYwhcZuaqI5yI/edit#gid=1207884064

Egypt: https://docs.google.com/spreadsheets/d/1wnLH6wvabxgaPCHssRg\_7HqebXCkltkYwhcZuaqI5yI/edit#gid=1422305812

Ghana: https://docs.google.com/spreadsheets/d/1wnLH6wvabxgaPCHssRg\_7HqebXCkltkYwhcZuaqI5yI/edit#gid=1427036237

Uganda: https://docs.google.com/spreadsheets/d/1wnLH6wvabxgaPCHssRg\_7HqebXCkltkYwhcZuaqI5yI/edit#gid=397020665

Senegal: https://docs.google.com/spreadsheets/d/1wnLH6wvabxgaPCHssRg\_7HqebXCkltkYwhcZuaqI5yI/edit#gid=1453348790

Côte d'Ivoire: https://docs.google.com/spreadsheets/d/1wnLH6wvabxgaPCHssRg\_7HqebXCkltkYwhcZuaqI5yI/edit#gid=706541902

Photos of common prohibited goods from airline of International DS

image.png

[Words in images]

Knife

Liquid

Solid battery

Powder

Power banks or other similar products

Bullet-shaped products

II. Sale-prohibited goods

Common sale-prohibited goods of each site are listed below

Note: See the lists below for the sale-prohibited goods of each site

Photos of common sale-prohibited goods

image.png

[Words in images]

UAV and its accessories

Telescopes

Common sale-prohibited goods of Egypt:

[Words in images]

Any article suspected of having a military purpose, e.g. articles with a camouflage pattern

Mobile phones

Smartwatches

Products with Bluetooth function: Bluetooth glasses, Bluetooth mouse, Bluetooth headset, Bluetooth speaker, and Bluetooth keyboard

Other wireless products: wireless intercom, router, remote-controlled toy, wireless camera

Adult products are banned on sites in Egypt, Kenya, Morocco, and Uganda:

Navigation

In order to regulate the market management order of the platform and create a safe and secure online shopping environment for consumers, Jumia platform implements the rules of prohibited goods in accordance with relevant national laws and regulations and air transport norms.

1. Description of prohibited goods

The prohibited goods include the goods restricted from import or sale and the prohibited goods from airline The goods restricted from import or sale refer to the goods that are not allowed to be sold at each site. Due to religious and policy disparities in different African countries, the goods restricted from import or sale vary from country to country (see the list of the prohibited goods from airline and the goods restricted from import or sale below). The prohibited goods from airline refer to the goods that are prohibited from being shipped via Dropshipping (DS) or Postal.

For the FBJ sellers, if the items do not belong to the goods restricted from import or sale in the corresponding country, the third-party logistics provider cooperating with the seller shall be consulted to verify whether the items are shippable.

2. Operation fees for prohibited goods

If the package is confirmed as prohibited goods by the warehouse, customs, airport, etc., the warehouse operation fee of USD 2 - 5/package shall be collected. Other additional charges, such as trucking fees for returning from the airport, etc. depend on the seriousness of the violation.

3. Additional customs fines

In the event that any seller causes any loss to Jumia (including but not limited to customs fines, and administrative forfeiture) for selling the prohibited goods, the seller shall indemnify Jumia for all such losses and Jumia shall have the right to deduct such amount directly from the balance of the seller's account.

If the seller seriously or repeatedly violates the rules of prohibited goods, Jumia has the right to delist the seller's shop according to the rules of the platform or the local laws of each site.

I. Prohibited goods from airline

It is prohibited to ship the items listed in the following table via DS or Postal.

Note:

1.Due to the different rules of different countries, the prohibited goods from airline are not limited to the following table. You can check the lists of prohibited goods from airline of each site below for details.

2.For solar low-power battery items, please provide valid documents MSDS and UN38.3 and send an email (mark the seller’s name + country and package tracking number) to the email scn.ecomm@sekologistics.com. The packages will be released after the airline’s verification.

| S/N | Category of dangerous goods | Name of common goods | Remarks | | --- | ------------------------------- | ------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------ | ------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------ | | 1 | Explosives | Firecracker, smoke tube, fuse, explosive nail, explosive (including black powder), detonator, fireworks, throwing firecracker, pull firecracker, paper for starting gun, etc | Other prohibited goods from airline, such as: powder articles (no matter what color it is), liquid (no matter what packaging is used), emulsion (no matter what packaging is used), independent magnet, goods with a danger mark on the outer packaging, audio and video products without the certification of the National Audio and Video Publishing House (including CD, VCD), knives (knives of any form and material, utility knives including Swiss Army Knife), electronic cigarette, durian, any goods (including toys) involving the concept of "weapon" and "gun", lighters (including gas-filled lighter, rechargeable lighter), books, national flags, military articles (including camouflage products, walkie-talkies), etc. | | 2 | Gas | Aerosol, gas cylinder, gas lighter, inflammable smoke gas digestor, compressed oxygine principle, liquid ammonia, cryogenic gas, cryogenic liquefied gas (RCL), etc.; | Other prohibited goods from airline, such as: powder articles (no matter what color it is), liquid (no matter what packaging is used), emulsion (no matter what packaging is used), independent magnet, goods with a danger mark on the outer packaging, audio and video products without the certification of the National Audio and Video Publishing House (including CD, VCD), knives (knives of any form and material, utility knives including Swiss Army Knife), electronic cigarette, durian, any goods (including toys) involving the concept of "weapon" and "gun", lighters (including gas-filled lighter, rechargeable lighter), books, national flags, military articles (including camouflage products, walkie-talkies), etc. | | 3 | Flammable liquid | Gasoline, paint, printing ink, perfume, lamp oil, alcohol, adhesive, hydrogen peroxide, etc. | Other prohibited goods from airline, such as: powder articles (no matter what color it is), liquid (no matter what packaging is used), emulsion (no matter what packaging is used), independent magnet, goods with a danger mark on the outer packaging, audio and video products without the certification of the National Audio and Video Publishing House (including CD, VCD), knives (knives of any form and material, utility knives including Swiss Army Knife), electronic cigarette, durian, any goods (including toys) involving the concept of "weapon" and "gun", lighters (including gas-filled lighter, rechargeable lighter), books, national flags, military articles (including camouflage products, walkie-talkies), etc. | | 4 | Flammable solid | Pure battery, phosphorus, asbestos, safety match, nitrate-fiber ivory, phosphorus, sulfur, activated carbon, sodium sulfide, metal catalyst, calcium, carbide, magnesium, barium, alkaline earth metal alloys, etc | Other prohibited goods from airline, such as: powder articles (no matter what color it is), liquid (no matter what packaging is used), emulsion (no matter what packaging is used), independent magnet, goods with a danger mark on the outer packaging, audio and video products without the certification of the National Audio and Video Publishing House (including CD, VCD), knives (knives of any form and material, utility knives including Swiss Army Knife), electronic cigarette, durian, any goods (including toys) involving the concept of "weapon" and "gun", lighters (including gas-filled lighter, rechargeable lighter), books, national flags, military articles (including camouflage products, walkie-talkies), etc. | | 5 | Oxides and organic peroxides | Iodine, table tennis, chemical oxygen generator, peroxide hydrogen-water, salinic acid salt, ammonia sulfate fertilizer, methanol, ketone, fermented grains oxide (resin or sealing catalyst), etc. | Other prohibited goods from airline, such as: powder articles (no matter what color it is), liquid (no matter what packaging is used), emulsion (no matter what packaging is used), independent magnet, goods with a danger mark on the outer packaging, audio and video products without the certification of the National Audio and Video Publishing House (including CD, VCD), knives (knives of any form and material, utility knives including Swiss Army Knife), electronic cigarette, durian, any goods (including toys) involving the concept of "weapon" and "gun", lighters (including gas-filled lighter, rechargeable lighter), books, national flags, military articles (including camouflage products, walkie-talkies), etc. | | 6 | Toxic and infectious substances | Blood sample, drug, pesticide and bactericide, disinfectant, dye, mercury compounds, pharmaceuticals, bacteria, cyanide, arsenic, DDVP, virus, medical wastes, etc.; | Other prohibited goods from airline, such as: powder articles (no matter what color it is), liquid (no matter what packaging is used), emulsion (no matter what packaging is used), independent magnet, goods with a danger mark on the outer packaging, audio and video products without the certification of the National Audio and Video Publishing House (including CD, VCD), knives (knives of any form and material, utility knives including Swiss Army Knife), electronic cigarette, durian, any goods (including toys) involving the concept of "weapon" and "gun", lighters (including gas-filled lighter, rechargeable lighter), books, national flags, military articles (including camouflage products, walkie-talkies), etc. | | 7 | Radioactive material | Empty container, materials with very little radiation energy inside the machine, the maximum linear rate of the surface of the conveying material is below 5μSv/h, etc. | Other prohibited goods from airline, such as: powder articles (no matter what color it is), liquid (no matter what packaging is used), emulsion (no matter what packaging is used), independent magnet, goods with a danger mark on the outer packaging, audio and video products without the certification of the National Audio and Video Publishing House (including CD, VCD), knives (knives of any form and material, utility knives including Swiss Army Knife), electronic cigarette, durian, any goods (including toys) involving the concept of "weapon" and "gun", lighters (including gas-filled lighter, rechargeable lighter), books, national flags, military articles (including camouflage products, walkie-talkies), etc. | | 8 | Corrosives | Acid, hydrogen peroxide, etc.; | Other prohibited goods from airline, such as: powder articles (no matter what color it is), liquid (no matter what packaging is used), emulsion (no matter what packaging is used), independent magnet, goods with a danger mark on the outer packaging, audio and video products without the certification of the National Audio and Video Publishing House (including CD, VCD), knives (knives of any form and material, utility knives including Swiss Army Knife), electronic cigarette, durian, any goods (including toys) involving the concept of "weapon" and "gun", lighters (including gas-filled lighter, rechargeable lighter), books, national flags, military articles (including camouflage products, walkie-talkies), etc. | | 9 | Other dangerous goods | Dry ice, safety air bag, strong magnetic substance (electronic speaker, audio equipment), some cosmetics, emulsion goods, gold and silver bars, currency, munitions or arms and ammunition, animals, bodies (including bone ash), film, narcotics (illegal), metallic sodium, magnesium, aluminum powder, articles prohibited by law or relevant authorities, transferable and circulating securities, etc.; | Other prohibited goods from airline, such as: powder articles (no matter what color it is), liquid (no matter what packaging is used), emulsion (no matter what packaging is used), independent magnet, goods with a danger mark on the outer packaging, audio and video products without the certification of the National Audio and Video Publishing House (including CD, VCD), knives (knives of any form and material, utility knives including Swiss Army Knife), electronic cigarette, durian, any goods (including toys) involving the concept of "weapon" and "gun", lighters (including gas-filled lighter, rechargeable lighter), books, national flags, military articles (including camouflage products, walkie-talkies), etc. |

The following are the lists of prohibited goods from airline at different locations. Please click the link to view as per your needs.

Nigeria: https://docs.google.com/spreadsheets/d/1wnLH6wvabxgaPCHssRg_7HqebXCkltkYwhcZuaqI5yI/edit#gid=156798951

Kenya: https://docs.google.com/spreadsheets/d/1wnLH6wvabxgaPCHssRg_7HqebXCkltkYwhcZuaqI5yI/edit#gid=1207884064

Egypt: https://docs.google.com/spreadsheets/d/1wnLH6wvabxgaPCHssRg_7HqebXCkltkYwhcZuaqI5yI/edit#gid=1422305812

Ghana: https://docs.google.com/spreadsheets/d/1wnLH6wvabxgaPCHssRg_7HqebXCkltkYwhcZuaqI5yI/edit#gid=1427036237

Uganda: https://docs.google.com/spreadsheets/d/1wnLH6wvabxgaPCHssRg_7HqebXCkltkYwhcZuaqI5yI/edit#gid=397020665

Senegal: https://docs.google.com/spreadsheets/d/1wnLH6wvabxgaPCHssRg_7HqebXCkltkYwhcZuaqI5yI/edit#gid=1453348790

Côte d'Ivoire: https://docs.google.com/spreadsheets/d/1wnLH6wvabxgaPCHssRg_7HqebXCkltkYwhcZuaqI5yI/edit#gid=706541902

Photos of common prohibited goods from airline of International DS

image.png

[Words in images]

Knife

Liquid

Solid battery

Powder

Power banks or other similar products

Bullet-shaped products

II. Sale-prohibited goods

Common sale-prohibited goods of each site are listed below

Note: See the lists below for the sale-prohibited goods of each site

Photos of common sale-prohibited goods

image.png

[Words in images]

UAV and its accessories

Telescopes

Common sale-prohibited goods of Egypt:

[Words in images]

Any article suspected of having a military purpose, e.g. articles with a camouflage pattern

Mobile phones

Smartwatches

Products with Bluetooth function: Bluetooth glasses, Bluetooth mouse, Bluetooth headset, Bluetooth speaker, and Bluetooth keyboard

Other wireless products: wireless intercom, router, remote-controlled toy, wireless camera

Adult products are banned on sites in Egypt, Kenya, Morocco, and Uganda: