In order to regulate the market management order of the platform and create a safe and secure online shopping environment for consumers, Jumia platform implements the rules of prohibited goods in accordance with relevant national laws and regulations and air transport norms.
1. Description of prohibited goods
The prohibited goods include the goods restricted from import or sale and the prohibited goods from airline The goods restricted from import or sale refer to the goods that are not allowed to be sold at each site. Due to religious and policy disparities in different African countries, the goods restricted from import or sale vary from country to country (see the list of the prohibited goods from airline and the goods restricted from import or sale below). The prohibited goods from airline refer to the goods that are prohibited from being shipped via Dropshipping (DS) or Postal.
For the FBJ sellers, if the items do not belong to the goods restricted from import or sale in the corresponding country, the third-party logistics provider cooperating with the seller shall be consulted to verify whether the items are shippable.
2. Operation fees for prohibited goods
If the package is confirmed as prohibited goods by the warehouse, customs, airport, etc., the warehouse operation fee of USD 2 - 5/package shall be collected. Other additional charges, such as trucking fees for returning from the airport, etc. depend on the seriousness of the violation.
3. Additional customs fines
In the event that any seller causes any loss to Jumia (including but not limited to customs fines, and administrative forfeiture) for selling the prohibited goods, the seller shall indemnify Jumia for all such losses and Jumia shall have the right to deduct such amount directly from the balance of the seller's account.
If the seller seriously or repeatedly violates the rules of prohibited goods, Jumia has the right to delist the seller's shop according to the rules of the platform or the local laws of each site.
It is prohibited to ship the items listed in the following table via DS or Postal.
Note:
1.Due to the different rules of different countries, the prohibited goods from airline are not limited to the following table. You can check the lists of prohibited goods from airline of each site below for details.
2.For solar low-power battery items, please provide valid documents MSDS and UN38.3 and send an email (mark the seller’s name + country and package tracking number) to the email scn.ecomm@sekologistics.com. The packages will be released after the airline’s verification.
S/N | Category of dangerous goods | Name of common goods | Remarks |
---|---|---|---|
1 | Explosives | Firecracker, smoke tube, fuse, explosive nail, explosive (including black powder), detonator, fireworks, throwing firecracker, pull firecracker, paper for starting gun, etc | Other prohibited goods from airline, such as: powder articles (no matter what color it is), liquid (no matter what packaging is used), emulsion (no matter what packaging is used), independent magnet, goods with a danger mark on the outer packaging, audio and video products without the certification of the National Audio and Video Publishing House (including CD, VCD), knives (knives of any form and material, utility knives including Swiss Army Knife), electronic cigarette, durian, any goods (including toys) involving the concept of "weapon" and "gun", lighters (including gas-filled lighter, rechargeable lighter), books, national flags, military articles (including camouflage products, walkie-talkies), etc. |
2 | Gas | Aerosol, gas cylinder, gas lighter, inflammable smoke gas digestor, compressed oxygine principle, liquid ammonia, cryogenic gas, cryogenic liquefied gas (RCL), etc.; | Other prohibited goods from airline, such as: powder articles (no matter what color it is), liquid (no matter what packaging is used), emulsion (no matter what packaging is used), independent magnet, goods with a danger mark on the outer packaging, audio and video products without the certification of the National Audio and Video Publishing House (including CD, VCD), knives (knives of any form and material, utility knives including Swiss Army Knife), electronic cigarette, durian, any goods (including toys) involving the concept of "weapon" and "gun", lighters (including gas-filled lighter, rechargeable lighter), books, national flags, military articles (including camouflage products, walkie-talkies), etc. |
3 | Flammable liquid | Gasoline, paint, printing ink, perfume, lamp oil, alcohol, adhesive, hydrogen peroxide, etc. | Other prohibited goods from airline, such as: powder articles (no matter what color it is), liquid (no matter what packaging is used), emulsion (no matter what packaging is used), independent magnet, goods with a danger mark on the outer packaging, audio and video products without the certification of the National Audio and Video Publishing House (including CD, VCD), knives (knives of any form and material, utility knives including Swiss Army Knife), electronic cigarette, durian, any goods (including toys) involving the concept of "weapon" and "gun", lighters (including gas-filled lighter, rechargeable lighter), books, national flags, military articles (including camouflage products, walkie-talkies), etc. |
4 | Flammable solid | Pure battery, phosphorus, asbestos, safety match, nitrate-fiber ivory, phosphorus, sulfur, activated carbon, sodium sulfide, metal catalyst, calcium, carbide, magnesium, barium, alkaline earth metal alloys, etc | Other prohibited goods from airline, such as: powder articles (no matter what color it is), liquid (no matter what packaging is used), emulsion (no matter what packaging is used), independent magnet, goods with a danger mark on the outer packaging, audio and video products without the certification of the National Audio and Video Publishing House (including CD, VCD), knives (knives of any form and material, utility knives including Swiss Army Knife), electronic cigarette, durian, any goods (including toys) involving the concept of "weapon" and "gun", lighters (including gas-filled lighter, rechargeable lighter), books, national flags, military articles (including camouflage products, walkie-talkies), etc. |
5 | Oxides and organic peroxides | Iodine, table tennis, chemical oxygen generator, peroxide hydrogen-water, salinic acid salt, ammonia sulfate fertilizer, methanol, ketone, fermented grains oxide (resin or sealing catalyst), etc. | Other prohibited goods from airline, such as: powder articles (no matter what color it is), liquid (no matter what packaging is used), emulsion (no matter what packaging is used), independent magnet, goods with a danger mark on the outer packaging, audio and video products without the certification of the National Audio and Video Publishing House (including CD, VCD), knives (knives of any form and material, utility knives including Swiss Army Knife), electronic cigarette, durian, any goods (including toys) involving the concept of "weapon" and "gun", lighters (including gas-filled lighter, rechargeable lighter), books, national flags, military articles (including camouflage products, walkie-talkies), etc. |
6 | Toxic and infectious substances | Blood sample, drug, pesticide and bactericide, disinfectant, dye, mercury compounds, pharmaceuticals, bacteria, cyanide, arsenic, DDVP, virus, medical wastes, etc.; | Other prohibited goods from airline, such as: powder articles (no matter what color it is), liquid (no matter what packaging is used), emulsion (no matter what packaging is used), independent magnet, goods with a danger mark on the outer packaging, audio and video products without the certification of the National Audio and Video Publishing House (including CD, VCD), knives (knives of any form and material, utility knives including Swiss Army Knife), electronic cigarette, durian, any goods (including toys) involving the concept of "weapon" and "gun", lighters (including gas-filled lighter, rechargeable lighter), books, national flags, military articles (including camouflage products, walkie-talkies), etc. |
7 | Radioactive material | Empty container, materials with very little radiation energy inside the machine, the maximum linear rate of the surface of the conveying material is below 5μSv/h, etc. | Other prohibited goods from airline, such as: powder articles (no matter what color it is), liquid (no matter what packaging is used), emulsion (no matter what packaging is used), independent magnet, goods with a danger mark on the outer packaging, audio and video products without the certification of the National Audio and Video Publishing House (including CD, VCD), knives (knives of any form and material, utility knives including Swiss Army Knife), electronic cigarette, durian, any goods (including toys) involving the concept of "weapon" and "gun", lighters (including gas-filled lighter, rechargeable lighter), books, national flags, military articles (including camouflage products, walkie-talkies), etc. |
8 | Corrosives | Acid, hydrogen peroxide, etc.; | Other prohibited goods from airline, such as: powder articles (no matter what color it is), liquid (no matter what packaging is used), emulsion (no matter what packaging is used), independent magnet, goods with a danger mark on the outer packaging, audio and video products without the certification of the National Audio and Video Publishing House (including CD, VCD), knives (knives of any form and material, utility knives including Swiss Army Knife), electronic cigarette, durian, any goods (including toys) involving the concept of "weapon" and "gun", lighters (including gas-filled lighter, rechargeable lighter), books, national flags, military articles (including camouflage products, walkie-talkies), etc. |
9 | Other dangerous goods | Dry ice, safety air bag, strong magnetic substance (electronic speaker, audio equipment), some cosmetics, emulsion goods, gold and silver bars, currency, munitions or arms and ammunition, animals, bodies (including bone ash), film, narcotics (illegal), metallic sodium, magnesium, aluminum powder, articles prohibited by law or relevant authorities, transferable and circulating securities, etc.; | Other prohibited goods from airline, such as: powder articles (no matter what color it is), liquid (no matter what packaging is used), emulsion (no matter what packaging is used), independent magnet, goods with a danger mark on the outer packaging, audio and video products without the certification of the National Audio and Video Publishing House (including CD, VCD), knives (knives of any form and material, utility knives including Swiss Army Knife), electronic cigarette, durian, any goods (including toys) involving the concept of "weapon" and "gun", lighters (including gas-filled lighter, rechargeable lighter), books, national flags, military articles (including camouflage products, walkie-talkies), etc. |
The following are the lists of prohibited goods from airline at different locations. Please click the link to view as per your needs.
Côte d'Ivoire: https://docs.google.com/spreadsheets/d/1wnLH6wvabxgaPCHssRg\_7HqebXCkltkYwhcZuaqI5yI/edit#gid=706541902
Photos of common prohibited goods from airline of International DS
[Words in images]
Knife
Liquid
Solid battery
Powder
Power banks or other similar products
Bullet-shaped products
II. Sale-prohibited goods
Common sale-prohibited goods of each site are listed below
Note: See the lists below for the sale-prohibited goods of each site
Photos of common sale-prohibited goods
[Words in images]
UAV and its accessories
Telescopes
Common sale-prohibited goods of Egypt:
[Words in images]
Any article suspected of having a military purpose, e.g. articles with a camouflage pattern
Mobile phones
Smartwatches
Products with Bluetooth function: Bluetooth glasses, Bluetooth mouse, Bluetooth headset, Bluetooth speaker, and Bluetooth keyboard
Other wireless products: wireless intercom, router, remote-controlled toy, wireless camera
Adult products are banned on sites in Egypt, Kenya, Morocco, and Uganda:
In order to regulate the market management order of the platform and create a safe and secure online shopping environment for consumers, Jumia platform implements the rules of prohibited goods in accordance with relevant national laws and regulations and air transport norms.
1. Description of prohibited goods
The prohibited goods include the goods restricted from import or sale and the prohibited goods from airline The goods restricted from import or sale refer to the goods that are not allowed to be sold at each site. Due to religious and policy disparities in different African countries, the goods restricted from import or sale vary from country to country (see the list of the prohibited goods from airline and the goods restricted from import or sale below). The prohibited goods from airline refer to the goods that are prohibited from being shipped via Dropshipping (DS) or Postal.
For the FBJ sellers, if the items do not belong to the goods restricted from import or sale in the corresponding country, the third-party logistics provider cooperating with the seller shall be consulted to verify whether the items are shippable.
2. Operation fees for prohibited goods
If the package is confirmed as prohibited goods by the warehouse, customs, airport, etc., the warehouse operation fee of USD 2 - 5/package shall be collected. Other additional charges, such as trucking fees for returning from the airport, etc. depend on the seriousness of the violation.
3. Additional customs fines
In the event that any seller causes any loss to Jumia (including but not limited to customs fines, and administrative forfeiture) for selling the prohibited goods, the seller shall indemnify Jumia for all such losses and Jumia shall have the right to deduct such amount directly from the balance of the seller's account.
If the seller seriously or repeatedly violates the rules of prohibited goods, Jumia has the right to delist the seller's shop according to the rules of the platform or the local laws of each site.
It is prohibited to ship the items listed in the following table via DS or Postal.
Note:
1.Due to the different rules of different countries, the prohibited goods from airline are not limited to the following table. You can check the lists of prohibited goods from airline of each site below for details.
2.For solar low-power battery items, please provide valid documents MSDS and UN38.3 and send an email (mark the seller’s name + country and package tracking number) to the email scn.ecomm@sekologistics.com. The packages will be released after the airline’s verification.
| S/N | Category of dangerous goods | Name of common goods | Remarks | | --- | ------------------------------- | ------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------ | ------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------ | | 1 | Explosives | Firecracker, smoke tube, fuse, explosive nail, explosive (including black powder), detonator, fireworks, throwing firecracker, pull firecracker, paper for starting gun, etc | Other prohibited goods from airline, such as: powder articles (no matter what color it is), liquid (no matter what packaging is used), emulsion (no matter what packaging is used), independent magnet, goods with a danger mark on the outer packaging, audio and video products without the certification of the National Audio and Video Publishing House (including CD, VCD), knives (knives of any form and material, utility knives including Swiss Army Knife), electronic cigarette, durian, any goods (including toys) involving the concept of "weapon" and "gun", lighters (including gas-filled lighter, rechargeable lighter), books, national flags, military articles (including camouflage products, walkie-talkies), etc. | | 2 | Gas | Aerosol, gas cylinder, gas lighter, inflammable smoke gas digestor, compressed oxygine principle, liquid ammonia, cryogenic gas, cryogenic liquefied gas (RCL), etc.; | Other prohibited goods from airline, such as: powder articles (no matter what color it is), liquid (no matter what packaging is used), emulsion (no matter what packaging is used), independent magnet, goods with a danger mark on the outer packaging, audio and video products without the certification of the National Audio and Video Publishing House (including CD, VCD), knives (knives of any form and material, utility knives including Swiss Army Knife), electronic cigarette, durian, any goods (including toys) involving the concept of "weapon" and "gun", lighters (including gas-filled lighter, rechargeable lighter), books, national flags, military articles (including camouflage products, walkie-talkies), etc. | | 3 | Flammable liquid | Gasoline, paint, printing ink, perfume, lamp oil, alcohol, adhesive, hydrogen peroxide, etc. | Other prohibited goods from airline, such as: powder articles (no matter what color it is), liquid (no matter what packaging is used), emulsion (no matter what packaging is used), independent magnet, goods with a danger mark on the outer packaging, audio and video products without the certification of the National Audio and Video Publishing House (including CD, VCD), knives (knives of any form and material, utility knives including Swiss Army Knife), electronic cigarette, durian, any goods (including toys) involving the concept of "weapon" and "gun", lighters (including gas-filled lighter, rechargeable lighter), books, national flags, military articles (including camouflage products, walkie-talkies), etc. | | 4 | Flammable solid | Pure battery, phosphorus, asbestos, safety match, nitrate-fiber ivory, phosphorus, sulfur, activated carbon, sodium sulfide, metal catalyst, calcium, carbide, magnesium, barium, alkaline earth metal alloys, etc | Other prohibited goods from airline, such as: powder articles (no matter what color it is), liquid (no matter what packaging is used), emulsion (no matter what packaging is used), independent magnet, goods with a danger mark on the outer packaging, audio and video products without the certification of the National Audio and Video Publishing House (including CD, VCD), knives (knives of any form and material, utility knives including Swiss Army Knife), electronic cigarette, durian, any goods (including toys) involving the concept of "weapon" and "gun", lighters (including gas-filled lighter, rechargeable lighter), books, national flags, military articles (including camouflage products, walkie-talkies), etc. | | 5 | Oxides and organic peroxides | Iodine, table tennis, chemical oxygen generator, peroxide hydrogen-water, salinic acid salt, ammonia sulfate fertilizer, methanol, ketone, fermented grains oxide (resin or sealing catalyst), etc. | Other prohibited goods from airline, such as: powder articles (no matter what color it is), liquid (no matter what packaging is used), emulsion (no matter what packaging is used), independent magnet, goods with a danger mark on the outer packaging, audio and video products without the certification of the National Audio and Video Publishing House (including CD, VCD), knives (knives of any form and material, utility knives including Swiss Army Knife), electronic cigarette, durian, any goods (including toys) involving the concept of "weapon" and "gun", lighters (including gas-filled lighter, rechargeable lighter), books, national flags, military articles (including camouflage products, walkie-talkies), etc. | | 6 | Toxic and infectious substances | Blood sample, drug, pesticide and bactericide, disinfectant, dye, mercury compounds, pharmaceuticals, bacteria, cyanide, arsenic, DDVP, virus, medical wastes, etc.; | Other prohibited goods from airline, such as: powder articles (no matter what color it is), liquid (no matter what packaging is used), emulsion (no matter what packaging is used), independent magnet, goods with a danger mark on the outer packaging, audio and video products without the certification of the National Audio and Video Publishing House (including CD, VCD), knives (knives of any form and material, utility knives including Swiss Army Knife), electronic cigarette, durian, any goods (including toys) involving the concept of "weapon" and "gun", lighters (including gas-filled lighter, rechargeable lighter), books, national flags, military articles (including camouflage products, walkie-talkies), etc. | | 7 | Radioactive material | Empty container, materials with very little radiation energy inside the machine, the maximum linear rate of the surface of the conveying material is below 5μSv/h, etc. | Other prohibited goods from airline, such as: powder articles (no matter what color it is), liquid (no matter what packaging is used), emulsion (no matter what packaging is used), independent magnet, goods with a danger mark on the outer packaging, audio and video products without the certification of the National Audio and Video Publishing House (including CD, VCD), knives (knives of any form and material, utility knives including Swiss Army Knife), electronic cigarette, durian, any goods (including toys) involving the concept of "weapon" and "gun", lighters (including gas-filled lighter, rechargeable lighter), books, national flags, military articles (including camouflage products, walkie-talkies), etc. | | 8 | Corrosives | Acid, hydrogen peroxide, etc.; | Other prohibited goods from airline, such as: powder articles (no matter what color it is), liquid (no matter what packaging is used), emulsion (no matter what packaging is used), independent magnet, goods with a danger mark on the outer packaging, audio and video products without the certification of the National Audio and Video Publishing House (including CD, VCD), knives (knives of any form and material, utility knives including Swiss Army Knife), electronic cigarette, durian, any goods (including toys) involving the concept of "weapon" and "gun", lighters (including gas-filled lighter, rechargeable lighter), books, national flags, military articles (including camouflage products, walkie-talkies), etc. | | 9 | Other dangerous goods | Dry ice, safety air bag, strong magnetic substance (electronic speaker, audio equipment), some cosmetics, emulsion goods, gold and silver bars, currency, munitions or arms and ammunition, animals, bodies (including bone ash), film, narcotics (illegal), metallic sodium, magnesium, aluminum powder, articles prohibited by law or relevant authorities, transferable and circulating securities, etc.; | Other prohibited goods from airline, such as: powder articles (no matter what color it is), liquid (no matter what packaging is used), emulsion (no matter what packaging is used), independent magnet, goods with a danger mark on the outer packaging, audio and video products without the certification of the National Audio and Video Publishing House (including CD, VCD), knives (knives of any form and material, utility knives including Swiss Army Knife), electronic cigarette, durian, any goods (including toys) involving the concept of "weapon" and "gun", lighters (including gas-filled lighter, rechargeable lighter), books, national flags, military articles (including camouflage products, walkie-talkies), etc. |
The following are the lists of prohibited goods from airline at different locations. Please click the link to view as per your needs.
Nigeria: https://docs.google.com/spreadsheets/d/1wnLH6wvabxgaPCHssRg_7HqebXCkltkYwhcZuaqI5yI/edit#gid=156798951
Kenya: https://docs.google.com/spreadsheets/d/1wnLH6wvabxgaPCHssRg_7HqebXCkltkYwhcZuaqI5yI/edit#gid=1207884064
Egypt: https://docs.google.com/spreadsheets/d/1wnLH6wvabxgaPCHssRg_7HqebXCkltkYwhcZuaqI5yI/edit#gid=1422305812
Ghana: https://docs.google.com/spreadsheets/d/1wnLH6wvabxgaPCHssRg_7HqebXCkltkYwhcZuaqI5yI/edit#gid=1427036237
Uganda: https://docs.google.com/spreadsheets/d/1wnLH6wvabxgaPCHssRg_7HqebXCkltkYwhcZuaqI5yI/edit#gid=397020665
Senegal: https://docs.google.com/spreadsheets/d/1wnLH6wvabxgaPCHssRg_7HqebXCkltkYwhcZuaqI5yI/edit#gid=1453348790
Côte d'Ivoire: https://docs.google.com/spreadsheets/d/1wnLH6wvabxgaPCHssRg_7HqebXCkltkYwhcZuaqI5yI/edit#gid=706541902
Photos of common prohibited goods from airline of International DS
[Words in images]
Knife
Liquid
Solid battery
Powder
Power banks or other similar products
Bullet-shaped products
II. Sale-prohibited goods
Common sale-prohibited goods of each site are listed below
Note: See the lists below for the sale-prohibited goods of each site
Photos of common sale-prohibited goods
[Words in images]
UAV and its accessories
Telescopes
Common sale-prohibited goods of Egypt:
[Words in images]
Any article suspected of having a military purpose, e.g. articles with a camouflage pattern
Mobile phones
Smartwatches
Products with Bluetooth function: Bluetooth glasses, Bluetooth mouse, Bluetooth headset, Bluetooth speaker, and Bluetooth keyboard
Other wireless products: wireless intercom, router, remote-controlled toy, wireless camera
Adult products are banned on sites in Egypt, Kenya, Morocco, and Uganda: